Frequently Asked Questions

SolaraIMPACT is a deep thinking platform built for PR, marketing, and creative agencies. It combines multiple-model AI orchestration, premium data sources, and marketing-trained AI agents to produce structured, professional-grade outputs — strategies, research, content, competitive intelligence, and more.

IMPACT is not a chatbot. It is purpose-built infrastructure for agency work. Every solution uses multiple AI models working together, pulls from premium live data sources (Meltwater, Semrush, SimilarWeb), and produces structured deliverables — not conversational responses. Your agency profile, client context, and institutional knowledge are embedded in every output.

IMPACT serves PR agencies, marketing agencies, creative agencies, and integrated firms. From boutique specialists to 500+ person agency networks. The platform adapts to your size, your specialization, and your workflows.

Currently 21 specialized solutions across three verticals: Win More Business (sales and pitching), Daily Execution (content and campaigns), and Strategic Edge (research and planning). New solutions are added continuously as the platform evolves.

Yes. We offer personalized walkthroughs where you can see the platform working on your actual brief, with your context. No generic demos — we show you real output on a real use case. Contact us to schedule a 15-minute walkthrough.

Yes. IMPACT is SOC 2 Type II certified, GDPR compliant, and aligned with the EU AI Act. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. Each agency operates in a completely isolated tenant environment — your data never co-mingles with other clients.

No. Zero data training policy. Your inputs, outputs, client data, and uploaded documents are never used to train or improve any third-party AI models. Your data remains yours.

IMPACT runs on Microsoft Azure enterprise cloud infrastructure with global compliance certifications. Data residency options are available for organizations with specific geographic requirements.

IMPACT integrates with premium data providers including Meltwater (media intelligence), Semrush (search and competitive data), SimilarWeb (web analytics), Census.gov (demographic data), social platform APIs, and live web intelligence. All data is cited in every output through our three-layer citation system.

Onboarding is structured and supported. You set up your Agency Profile, add your first clients, upload documents to the Vault, and your team is trained on the platform. Most agencies are fully operational within one week. Dedicated onboarding support is included with every plan.

This depends on your plan. Solo includes 1 user, Team up to 5 users, and Agency 10+ users. All plans include role-based access controls so you can manage permissions across your team.

Every plan includes unlimited solution executions. There are no per-run charges, no token limits, and no output caps. Your team can run as many solutions as they need without worrying about usage costs.

Yes. For agency networks and organizations with 10+ people, we offer the Agency plan with dedicated infrastructure, custom integrations, custom modules, advanced security configurations, and priority support. Contact us to discuss your requirements.